Shipping Policy

Thank you for shopping with Al Shifa Golden Herb. We aim to deliver your orders safely and as quickly as possible.

1. Order Processing
All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Time
Delivery usually takes 3–5 business days depending on your location within Pakistan. Delivery times may vary during busy seasons or due to courier delays.

3. Shipping Charges
Shipping charges may vary depending on the delivery location and order size. The exact shipping cost will be communicated at the time of order confirmation.

4. Order Tracking
Once your order is shipped, you may receive tracking information from the courier service (if available) so you can track your delivery.

5. Delivery Issues
If you experience delays or do not receive your order within the expected time, please contact us and we will assist you in resolving the issue.

6. Incorrect Address
Please make sure the shipping address you provide is correct. We are not responsible for delivery issues caused by incorrect or incomplete addresses.